Welcome to Techland Group
Since it’s inception over 25 years ago, Techland has grown to become a successful Value Added Distributor of specialist communications products and services. With the advent of Personal Computers in the early eighties we started life as a provider of IBM 5250 and 3270 PC terminal emulation products under the BLUE LYNX brand. BLUE LYNX quickly became a universal market leader for providing cost effective, feature rich hardware and software connectivity solutions as the alternative to IBM. Our ethos from the beginning has always been to provide businesses with information technology solutions that help deliver improved productivity and competitive edge within its sector of focus - all backed with a high level of technical expertise and support.
Techland has always prided itself in forging long term alliances with market leading manufacturers and today partners with some of the best known names in the industry such as Microsoft, Dialogic and Quintum. Our business focuses within the following technology sectors:
· Unified Communications & IP Telephony
Our focus in this particular market place for several years has meant that we have gained considerable experience and knowledge in both voice and data technologies – a mix of skills which is extremely beneficial when providing IP Convergence solutions. We are one of Quintum’s largest distributors for their range of Voice over IP gateways to both the UK and South African community of service providers and resellers.
To further expand our Unified Communications offering, we have also been appointed the UK distributor for the Altigen range of IP Telephony product which provides seamless integration to Microsoft Communications Server (OCS) and also has full IP Contact centre capability.
· Messaging e-FAX and email archiving
As distributors for both FACSys and FAXCORE, we are able to provide a range of network fax and Fax over IP (FoIP) software products which allow customers to securely send and receive faxes within the Microsoft Exchange environment. Techland have accumulated over 15 years of experience and knowledge in this particular sector of business which means our technical knowledge in the field of network fax is second to none.
Complementary to this business but not necessarily directly related, we also provide an appliance based email archiving product known as ArcMail Defender. The main benefit of Defender is that it’s an integrated hardware and software based appliance solution which requires no user licenses and is therefore straightforward to deploy and very cost effective.
· Infrastructure & Server Room Management
Techland offer infrastructure and power management solutions within the Data Centre environment and has alliances with all the key vendors who specialize in this market space namely Avocent, Raritan, Adder Technology, Austin Hughes and Logical Solutions. This gives us the ability to provide a complete end to end solution whether it be managing a large population of servers or extending high quality digital video feeds over long distances using fibre.
· Professional technical support and services
Techland provide technical support and maintenance services across all the business areas described above. We believe next to the manufacturer, having the ability to provide an extremely high level of support and advice is absolutely vital. This is what separates us from our competitors as we always strive to be the best in anything we do and recommend. Our Technical Support Centre (TSC) is manned by engineers who deal with your support queries directly and all support tickets are issued with a unique call reference number to ensure smooth resolution and escalation via our in house call logging system called S-LOG. In addition to this we can also provide consultancy and installation services as well as next day advanced product replacement service for customers who are on the Techland Priority Care Service.