Techland Systems International Limited are a Unified Communications Value Added Distributor for SONUS Session Border Controllers (SBCs) serving the Microsoft Lync and Service Provider Market place. Our service driven approach ensures that we respond to the needs of our customers in a timely fashion and in parallel also deliver the highest level of technical expertise, backed by strong product knowledge.
In addition to supplying products we also offer Professional Services which includes Onsite installation & commissioning, Remote configuration & commissioning, as well as Tier 1-2 support and maintenance including 24x7 cover.
Our business focuses within the following technology sectors:
Microsoft Unified Communications & VoIP Gateways
Our focus in this particular market place for over 10 years has meant that we have gained considerable experience and knowledge in both voice and data technologies – a mix of skills which is extremely beneficial when providing IP Convergence solutions. We are one of Sonus' longest established distributors for their range of Voice over IP gateways to both the UK and Nordic community of service providers and resellers.
As distributors for both FACSys and FAXCORE, we are able to provide a range of network fax and Fax over IP (FoIP) software products which allow customers to securely send and receive faxes within their network. Techland have accumulated over 20 years of experience and knowledge in this particular sector of business which means our technical knowledge in the field of network fax is second to none.
Professional Technical Support and Services
Techland provide technical support and maintenance services across all the business areas described above. We believe next to the manufacturer, having the ability to provide an extremely high level of support and advice is absolutely vital. This is what separates us from our competitors as we always strive to be the best in anything we do and recommend. Our Technical Support Centre (TSC) is manned by engineers who deal with your support queries swiftly and efficiently. In addition to this we can also provide consultancy and installation services as well as next day advanced product replacement service for customers who are on the Techland Priority Care Service.