Technical Support Services
Techland offers world-class, comprehensive technical support programs on a global basis.
We offer a wide portfolio of 24×7 technical support services including, post-deployment maintenance, on-going technical support, providing comprehensive technical assistance options to our partners and their customers. To request information about our range of ‘Priority Care’ service contracts please contact your account manager by phone on +44 (0) 845 5652000 or use the contact form.
Technical Support Access
Access to Techland support portals and technical assistance is available to all partners who have purchased maintenance and technical support services.
For Technical Support Portal access (software downloads) please login, or to open all other support tickets and enquiries, please contact Techland technical support via support@techland.co.uk or 0845 5652010 (if calling outside of United Kingdom, call +44 1628 852035)
For customers with existing 24×7 support agreements, please open tickets via telephone 0845 565 2013 (if calling outside of United Kingdom, call +44 1628 852013)
RMA Requests
Customers with maintenance support contracts wanting to request RMA repair or support should contact our Technical Assistance Centre via support@techland.co.uk or please call us for further information